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Covid-19: Hotlines update on operations and customer service

Covid-19: Hotlines update on operations and customer service


In these unusual times we are following government advice and doing all we can to safeguard the wellbeing of our staff, customers and the wider population.

 Throughout the period of adjustment, we have maintained stable operations with consistent order processing and delivery times.

 Today, the office will close but all staff have been given the provisions to work remotely. If you know who you require, a contacts list is provided below. If you don’t, please contact our general address:

 Our road-based sales team will not be visiting stores, but please expect a call as they check-in for feedback on what’s happening where you are.

 Look out for our ongoing promotions as we come up with ideas to generate sales as we move into a very unusual Spring.

 We are looking at the best possible way of supporting our customers and will continue to communicate as regularly as possible.

 If you need to talk, give us a call. If you need to order, it’s business as usual.

 Stay safe and well,
Ewan Pinder and the Hotlines Team